Inside Sales Support Analyst

Bloomington, MN

Humera is looking for an Inside Sales Project Analyst to assist the senior sales team with timeline and process support in the change qualification projects (CQPs) for our Fortune 500 client in Bloomington, MN. The person in this role will provide support via data entry and report generation, customer project tracking and follow-up according to varying project timelines, and analysis of sales data. The ideal candidate has knowledge of supply chain, is highly detailed, possesses strong organizational skills, has sense of urgency, and communicates efficiently and effectively with internal and external customers alike.

This is a long term contract opportunity (12+ months) with potential for permanent conversion. The role will start working remotely, but will transition on-site or hybrid once the campus re-opens. Only candidates local to the Twin Cities area will be considered at this time.

Duties

  • This role plays a critical part in supporting the behind the scenes internal efforts regarding Original Equipment Manufacturer (OEM) customers. This position works directly with internal cross functional teams as well as may have some external exposure to customers in support of the OEM Sales team.

  • Analyzes data for pricing and new program set-ups.
  • Maintains and follows-up on varying simultaneous project timelines and deadlines as set by sales team; receiving approvals and reporting changes that impact the supply chain process
  • Works with various departments within the OEM group for program implementation and set-ups.
  • Cross-functional communication (high level or professionalism) with internal and external clients including sales, finance, suppliers, and customers.
  • Information is captured via Microsoft CRM and this position will require use each day in the CRM system.
  • Maintains accurate and up-to-date account data in the provided CRM software package and other reporting tools.
  • Tracks and reports on all key business metrics including number of leads passed, and other metrics as requested.
  • Calls on existing Strategic Account end user customers to help ensure full compliance of a national filter program.
  • Supports target customers by gathering and summarizing data to be proactive on behalf of sales group.
  • Works with distributors, customers, and the Company to ensure customers have distributor information.
  • Provides timely staff work, administrative work, and reporting to management.
  • Marketing support of promotions and communication to end users/distributors of new product releases/product changes may also be required by email (sometimes via telephone, depending on urgency).

Requirements

  • Bachelor's degree is preferred
  • 2+ years of experience in a customer service/sales support role
  • 5+ years of MS Excel experience with strong skills (V-lookup, Pivot tables, etc.)
  • Experience managing projects simultaneously with varying deadlines and priority levels
  • General knowledge of supply chain cycle and processes
  • Demonstrated organization skills and data entry accuracy
  • Demonstrated experience as a proactive problem solver with critical thinking skills
  • Strong oral and written communication skills
  • Ability to exercise independent judgment and follow-through on work
  • Experience using Oracle and CRM systems

Schedule

  • Monday - Friday, 8:00 am to 5:00 pm

Post Date: 04.23.2021

Salary: Dependent on Qualifications

Shift: 1st

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If you would prefer to speak directly to a Humera Staffing Consultant, please call us at 612-977-1440 and reference OrderID 818237


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For more than 45 years you may have known us as Dolphin Staffing - a name synonymous with quality temporary, and direct hire employment in the Minnesota. Today we are Humera - a boutique staffing agency that specializes in the placement of the best and brightest administrative and professional talent for contract, contract to hire and direct hire opportunities. Although we have changed our name, we continue to provide flexible career opportunities across a broad range of industries and with companies large and small. We invite you to become part of our elite workforce today!

Humera Administrative and Professional Staffing is an Equal Opportunity Employer.