Front Office Clerk

Minneapolis, MN

Humera is looking for a Front Office Clerk for our client in downtown Minneapolis, MN. The role of the Front Office Clerk is to provide excellent customer service to patients and their families. This individual should have insurance experience and be an administrative professional seeking to apply knowledge and skills in a healthcare setting. Our client is a major healthcare provider. The candidate in this role will provide administrative support. This is a long term contract opportunity.


1. Utilizes electronic health records accurately and efficiently to register and schedule patients. Perform the following functions:

  • Check patients in
  • Collect co-payments
  • Schedule and reschedule appointments
  • Verify insurance, Update patient information in the scheduling system or universal data set as part of the PAR process
  • Check patient out and schedule follow-up appointments within the clinic or in other hospital departments.
  • Provide patient services with excellent customer service
2. Provides basic technical support and maintenance of computer/fax/copier and hardware.
3. Performs general receptionist duties.
4. Provides customer service for patients, visitors, guests, and the interdisciplinary health care team.
5. Coordinates obtaining and maintaining designated supplies and inventory for the clinic.
6. Promotes the organization and assists in maintaining clinic efficiency.
7. Ensures patients are checked-in in a timely and friendly manner.
8. Ensures personal workspace and patient waiting areas are kept neat and sanitized.
9. Perform other duties as assigned

Minimum Education/ Work Experience

  • High School Diploma or GED
  • EPIC or other EHR experience
  • Knowledge of Medical Terminology
  • Clinic/front desk registration experience
  • Understanding of insurances
Knowledge/ Skills/Abilities
  • Proficient in Microsoft Office
  • Ability to successfully handle multiple tasks and duties simultaneously in response to patient/family and healthcare team needs
  • Ability to read and follow written instructions; understand and communicate verbal and written information
  • Ability to work cohesively and respectfully with a diverse work force and patient population
  • Ability to meet quality and productivity standards, including accuracy in patient registrations
Preferred Qualifications
  • Bilingual Spanish/English
  • 3+ years Healthcare Experience
  • Extremely dependable
  • Basic computer skills including experience with an electronic health record, Epic experience preferred.


Flexible hours between 6:30 am - 9:00pm.

Post Date: 01.08.2019

Salary: Contact for Rate

Shift: 1st

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If you would prefer to speak directly to a Humera Staffing Consultant, please call us at 612-977-1440 and reference OrderID 816328

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For more than 45 years you may have known us as Dolphin Staffing - a name synonymous with quality temporary, and direct hire employment in the Minnesota. Today we are Humera - a boutique staffing agency that specializes in the placement of the best and brightest administrative and professional talent for contract, contract to hire and direct hire opportunities. Although we have changed our name, we continue to provide flexible career opportunities across a broad range of industries and with companies large and small. We invite you to become part of our elite workforce today!

Humera Administrative and Professional Staffing is an Equal Opportunity Employer.