Provider Outreach & Contract Assistant

Minneapolis, MN

Provider Outreach & Contract Assistant

Humera is seeking a Provider Outreach & Contract Assistant for our client located in Minneapolis. Our client delivers high-quality health coverage and services to help members of all ages maintain and improve their health. The individual in this role will be responsible to provide outreach to identified providers to verify information; manage and execute the Disclosure of Ownership (DOO); and Provider Questionnaire Projects. This position will support efforts to update and validate provider information. This is a contract opportunity.


  • Provide outbound telephonic verification calls to providers.
  • Complete tracking documents as directed and within project timelines.
  • Maintain good working relationships and open communication with internal and external customers.
  • Coordinate the preparation and distribution of required materials to providers via email and US Mail.
  • Audit returned documents and conduct follow up with the provider as needed to ensure completeness.
  • Complete data entry of form elements to master file. Manage project tracking file.
  • Maintain provider information in contract tracking database to ensure data integrity.
  • Upload completed documents
  • Other projects and duties as assigned.


  • Customer service experience in a call center, health insurance, physician group practice, or community agency. Proficient PC skills and Microsoft Office (with emphasis on Excel spreadsheets). Document management experience
  • Knowledge of and experience in telephonic outreach coordination. Excellent computer word processing and database experience.
  • Associate degree in a related field preferred

Post Date: 12.05.2018

Salary: Contact for Rate

Shift: 1st

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If you would prefer to speak directly to a Humera Staffing Consultant, please call us at 612-977-1440 and reference OrderID 816275

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For more than 45 years you may have known us as Dolphin Staffing - a name synonymous with quality temporary, and direct hire employment in the Minnesota. Today we are Humera - a boutique staffing agency that specializes in the placement of the best and brightest administrative and professional talent for contract, contract to hire and direct hire opportunities. Although we have changed our name, we continue to provide flexible career opportunities across a broad range of industries and with companies large and small. We invite you to become part of our elite workforce today!

Humera Administrative and Professional Staffing is an Equal Opportunity Employer.