Call Center Representative

Bloomington, MN

Looking for evening work? Enjoy talking on the phone? Like taking the Light Rail to work?

Humera is currently looking for multiple Call Center Representatives to make outbound interview calls from a call center, located in Bloomington, MN.

Our Call Center Representatives are responsible for bringing the voice of the customer into our client organizations, helping these companies improve their customer’s experiences by conducting market research interviews. The information that our interviewers learn from customers is used to improve products and services, or create new ones.

Duties

  • Accurately record information obtained
  • Follow a pre-approved script
  • Tactfully rebuttal rejection
  • Utilize a professional, clear, phone voice
  • Be able to meet dials per hour expectations and completion quotas
  • Navigate through an organization to speak with a variety of titles (from maintenance people to farmers to doctors and CEOs)

Requirements

  • Ability to navigate a computer
  • MS Office skills
  • Strong communication skills
  • Reliable, driven to succeed
  • Ability to transcribe calls at a minimum of 40 - 49 WPM, preferred
  • Previous computer experience preferred
  • Previous sales experience preferred

Schedule


Monday-Friday: 4:15pm-9:00pm
Saturdays: 9:00am-4:00pm

Post Date: 10.18.2018

Salary: Contact for Rate

Shift: 2nd

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If you would prefer to speak directly to a Humera Staffing Consultant, please call us at 612-977-1440 and reference OrderID 812065


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For more than 45 years you may have known us as Dolphin Staffing - a name synonymous with quality temporary, and direct hire employment in the Minnesota. Today we are Humera - a boutique staffing agency that specializes in the placement of the best and brightest administrative and professional talent for contract, contract to hire and direct hire opportunities. Although we have changed our name, we continue to provide flexible career opportunities across a broad range of industries and with companies large and small. We invite you to become part of our elite workforce today!

Humera Administrative and Professional Staffing is an Equal Opportunity Employer.